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RETURN OF MERCHANDISE:
Returned items must be received within 30 days (shipping costs at customer’s expense) from the date we ship your package (the post office marks/stamps the date on the package for reference). A 15% restocking fee (plus tax) will be applied to all returns sent to the warehouse and will be deducted from the refund. Refunds will be issued to your original payment method. Please allow 3-7 business days to receive your refund (times may vary depending on your financial institution).
All items must be received in satisfactory condition and in the original packaging.
Returns of defective merchandise will be at Aleisa’s expense.
Returns are processed within 2 business days of receipt of the package at our customer service center.
Refunds will be issued to the original form of payment (Paypal or credit card).
Shipping costs are non-refundable, except for shipping error on our part.
CONTACT
If you have questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: +1 (438) 543-5189
Address: 15-2440 Avenue Madison
Montreal QC. H4B 2T6